Aftercare manager

Job Summary:

The Aftercare Manager works under the direct supervision of the VP of Programs. They will oversee the implementation of the Nehemiah and transitional living programs. They must be a born-again Christian of proven testimony and evidence of spiritual growth including: leadership, discipleship, maturity, discernment, patience, objectivity, and stewardship effectiveness. They must be able to share his or her testimony with program residents with Christ-centered behavior, i.e., treating people with dignity, respect, compassion, and integrity at all times. Position may require work beyond the normal hours and on weekends/holidays, as typical operations run 24/7. Work at the Center requires continual attention to details in overseeing residents, holding to policy program guidelines, establishing priorities and meeting deadlines. This employee must be able to work in a fast-paced environment with demonstrated flexibility and an ability to juggle multiple competing tasks and demands. The Aftercare Manager must have experience relevant to rescue ministry and  have a valid Florida Driver's License. 

Qualifications:

Christian Commitment: 

Must exemplify and model Christian behaviors and values and possess high levels of ethics, honesty, and character. Must be able to share with business associates, customers, staff, and residents his or her experience of having a personal relationship with Jesus Christ.


Education and/or Experience:

  • Bachelor’s Degree or equivalent education and experience in a related field such as in a social work/counseling environment or within a ministry setting. 

  • Work experience with a non-profit, rescue ministry is a plus but not required

  • Proven Spiritual counseling experience


Knowledge, Skills & Abilities:

  • Ability to develop plans and strategies for resident development

  • Ability to teach Bible and program curriculum

  • Ability to work evenings and weekends

  • Effective conflict resolution skills

  • Ability to write routine reports and correspondence.

  • Excellent interpersonal, creative problem solving, organizational and time management skills.

  • Ability to speak effectively before groups of customers or employees of the organization.

  • Excellent computer skills, including Google Drive and applicable computer software programs 

  • Christ-centered behavior, i.e., treating people with dignity, respect, compassion, and integrity at all times.

  • Supervisory experience with the ability to hold residents accountable for their individual program goals.

  • Knowledge and experience working with men, women and children in crisis.

  • Must have a high level of interpersonal skills to handle sensitive and confidential situations.

  • Good verbal and written communication skills including good organizational and administrative skills.

  • Self-motivated and flexible.

  • Must be able to interact and communicate with individuals at all levels of the organization. 

  • Ability to work as a member of a team.

  • Maintain First Aid, CPR, and AED certification.

  • Maintain an acceptable driving record 

  • Maintain membership in good standing status at a local Bible-believing church. Regular timely attendance.

Supervisory Responsibilities:

Supervisory responsibilities include the supervision of staff (this includes volunteers), residents, and community service workers in accordance with Jericho’s policies and procedures, while maintaining appropriate boundaries. This may include orienting and training, planning, assigning, and directing work, appraising performance, addressing complaints and resolving problems. Responsibilities also include orientation and coaching of residents in order that they attain employee and retail skills. As a supervisor, employees will also be required to form effective working relationships with other supervisors, subordinates, ministry staff and the public. Supervisors will be expected to demonstrate aptitude for both personal and professional development as related to future goals and needs of the Center and its contribution to the overall ministry of Jericho Road Ministries, Inc.

Physical Demands: 

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to manipulate, reach with hands and arms, lift, and to speak and listen.  Occasionally this position may be required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to operate a motorized vehicle. 

Benefits:

  • Paid time off for all full-time employees

  • Paid time off for ministry recognized public holidays for all full-time employees 

  • Employee Merchandise Discounts 

  • Sam’s Club Membership for salaried employees

  • Employee contributed 403(b) Retirement Plan (optional enrollment)

  • Employee-contributed supplemental insurance (optional enrollment)

  • Employee-contributed health insurance (optional enrollment)

Job Duties:

  • Develop and update aftercare programs

  • Counsel residents concerning their spiritual, mental, and physical needs with biblical wisdom

  • Oversee the maintenance of all records and compiled statistics that reflect the aftercare programs

  • Handle resident and/or personnel problems

  • Review reports of operations with the VP of Programs monthly